+33.3.85.70.66.83 Free delivery worldwide30 000+ jewelry items

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Returns & refunds

How to return jewelry items?

Please return your jewelry items securely packed to the following return center:

  • FRANCE
ZIPA
27, rue Baudinot
71120 Charolles
FR - France

Do not forget to insert your invoice in your return package.

  • Customised / engraved items can not be returned. 
  • Worn jewelry (superficial scratches, damaged...) can not be returned.
Return shipment of jewelry items is at your expense. 

When will I get my refund?

Very quickly: once a return center confirms the arrival of your jewel in a perfect condition we refund you immediately.
Usually, it takes 3 to 4 working days to see our refund on your bank statement.