Returns & refunds
How to return jewelry items?
Please return your jewelry items securely packed to one of the following return centers:
195 Plymouth Street, Office 217
Brooklyn, NY 11201
US - United States
27, rue Baudinot
FR - France
Do not forget to insert your invoice in your return package.
- Customised / engraved items can not be returned.
- Worn jewelry (superficial scratches, damaged...) can not be returned.
When will I get my refund?
Very quickly: once a return center confirms the arrival of your jewel in a perfect condition we refund you immediately.
Usually, it takes 3 to 4 working days to see our refund on your bank statement.